.service-support {
    --ss-red: #e71422;
    --ss-dark: #181818;
    --ss-text: #333;
    --ss-muted: #777;
    --ss-line: #e8e8e8;
    --ss-bg: #f7f7f7;
    --ss-container-width: calc(100% - 40px);
    --ss-container-max-width: 1140px;
    color: var(--ss-text);
    background: var(--ss-bg);
    min-height: 60vh;
    font-family: "Microsoft YaHei", Arial, Helvetica, sans-serif;
}

.service-support * {
    box-sizing: border-box;
}

/* 服务支持宽度模式：
   - 默认 / .ss-layout-boxed：沿用原 1140px 居中内容区；
   - .ss-layout-full：内容区随屏幕拉宽，保留左右安全边距。
   若后续要恢复原尺寸，把模板根节点的 ss-layout-full 改为 ss-layout-boxed 即可。 */
.service-support.ss-layout-boxed {
    --ss-container-width: calc(100% - 40px);
    --ss-container-max-width: 1140px;
}

.service-support.ss-layout-full {
    --ss-container-width: calc(100% - 120px);
    --ss-container-max-width: none;
}

.ss-container {
    width: var(--ss-container-width);
    max-width: var(--ss-container-max-width);
    margin: 0 auto;
}

.ss-breadcrumb {
    height: 48px;
    display: flex;
    align-items: center;
    gap: 9px;
    color: #999;
    font-size: 12px;
}

.ss-breadcrumb a {
    color: #666;
    text-decoration: none;
}

.ss-breadcrumb a:hover {
    color: var(--ss-red);
}

.ss-hero {
    position: relative;
    height: 440px;
    overflow: hidden;
    background: #222;
}

.ss-hero > img {
    width: 100%;
    height: 100%;
    object-fit: cover;
    display: block;
    opacity: .76;
    transition: transform 1.2s ease;
}

.ss-hero:hover > img {
    transform: scale(1.025);
}

.ss-hero-overlay {
    position: absolute;
    inset: 0;
    background: linear-gradient(90deg, rgba(0,0,0,.68) 0%, rgba(0,0,0,.24) 58%, rgba(0,0,0,.12) 100%);
}

.ss-hero-content {
    position: absolute;
    left: 50%;
    top: 50%;
    width: calc(100% - 40px);
    max-width: 1140px;
    transform: translate(-50%, -42%);
    color: #fff;
}

.ss-eyebrow {
    display: inline-flex;
    align-items: center;
    gap: 10px;
    margin-bottom: 18px;
    font-size: 12px;
    letter-spacing: 2px;
    text-transform: uppercase;
}

.ss-eyebrow:before {
    content: "";
    width: 42px;
    height: 2px;
    background: var(--ss-red);
}

.ss-hero h1 {
    margin: 0 0 18px;
    color: #fff;
    font-size: 46px;
    line-height: 1.18;
    font-weight: 600;
    letter-spacing: 1px;
}

.ss-hero p {
    max-width: 620px;
    margin: 0 0 28px;
    color: rgba(255,255,255,.9);
    font-size: 16px;
    line-height: 1.9;
}

.ss-actions {
    display: flex;
    align-items: center;
    flex-wrap: wrap;
    gap: 12px;
}

.ss-button {
    min-width: 142px;
    min-height: 44px;
    padding: 11px 24px;
    border: 1px solid var(--ss-red);
    background: var(--ss-red);
    color: #fff !important;
    text-align: center;
    text-decoration: none !important;
    font-size: 14px;
    line-height: 20px;
    cursor: pointer;
    transition: all .22s ease;
}

.ss-button:hover,
.ss-button:focus {
    background: #c90f1b;
    border-color: #c90f1b;
    color: #fff;
}

.ss-button.is-ghost {
    border-color: rgba(255,255,255,.7);
    background: transparent;
}

.ss-button.is-ghost:hover {
    background: #fff;
    border-color: #fff;
    color: #222 !important;
}

.ss-button.is-dark {
    background: #222;
    border-color: #222;
}

.ss-button[disabled],
.ss-button.is-loading {
    cursor: wait;
    opacity: .58;
}

.ss-service-nav {
    position: relative;
    z-index: 3;
    border-bottom: 1px solid var(--ss-line);
    background: rgba(255,255,255,.98);
}

.ss-service-nav-list {
    display: flex;
    align-items: stretch;
    margin: 0;
    padding: 0;
    overflow-x: auto;
    list-style: none;
    scrollbar-width: thin;
}

.ss-service-nav-list li {
    flex: 1 0 auto;
    margin: 0;
}

.ss-service-nav-list a {
    position: relative;
    display: block;
    padding: 18px 12px 16px;
    color: #555;
    text-align: center;
    text-decoration: none;
    white-space: nowrap;
    font-size: 13px;
}

.ss-service-nav-list li.active a,
.ss-service-nav-list a:hover {
    color: var(--ss-red);
}

.ss-service-nav-list li.active a:after {
    content: "";
    position: absolute;
    left: 25%;
    right: 25%;
    bottom: 0;
    height: 2px;
    background: var(--ss-red);
}

.ss-section {
    padding: 78px 0;
}

.ss-section.is-white {
    background: #fff;
}

.ss-section.is-compact {
    padding: 48px 0 72px;
}

.ss-section-heading {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 32px;
    margin-bottom: 34px;
}

.ss-section-index {
    display: block;
    margin-bottom: 10px;
    color: var(--ss-red);
    font-size: 12px;
    font-weight: 700;
    letter-spacing: 1.5px;
}

.ss-section-heading h2,
.ss-page-head h1 {
    margin: 0 0 10px;
    color: #202020;
    font-size: 32px;
    font-weight: 600;
    line-height: 1.25;
}

.ss-section-heading p,
.ss-page-head p {
    max-width: 650px;
    margin: 0;
    color: var(--ss-muted);
    font-size: 14px;
    line-height: 1.9;
}

.ss-more-link {
    flex: 0 0 auto;
    margin-top: 26px;
    color: #333;
    text-decoration: none;
    font-size: 13px;
}

.ss-more-link:hover {
    color: var(--ss-red);
}

.ss-primary-grid,
.ss-secondary-grid {
    display: grid;
    gap: 20px;
}

.ss-primary-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
}

.ss-secondary-grid {
    grid-template-columns: repeat(5, minmax(0, 1fr));
    margin-top: 20px;
}

.ss-service-card {
    position: relative;
    min-height: 250px;
    overflow: hidden;
    background: #222;
    color: #fff;
    text-decoration: none !important;
}

.ss-service-card img {
    width: 100%;
    height: 100%;
    min-height: 250px;
    object-fit: cover;
    display: block;
    opacity: .64;
    transition: transform .5s ease, opacity .5s ease;
}

.ss-service-card:hover img {
    transform: scale(1.045);
    opacity: .5;
}

.ss-service-card-content {
    position: absolute;
    inset: auto 0 0 0;
    padding: 26px;
    background: linear-gradient(0deg, rgba(0,0,0,.82), transparent);
}

.ss-service-card small {
    display: block;
    margin-bottom: 8px;
    color: rgba(255,255,255,.68);
    font-size: 11px;
    letter-spacing: 1.2px;
    text-transform: uppercase;
}

.ss-service-card h3 {
    margin: 0 0 8px;
    color: #fff;
    font-size: 24px;
    font-weight: 500;
}

.ss-service-card p {
    margin: 0;
    color: rgba(255,255,255,.82);
    font-size: 13px;
    line-height: 1.65;
}

.ss-utility-card {
    display: block;
    min-height: 155px;
    padding: 26px 22px;
    border: 1px solid #ededed;
    background: #fff;
    color: #333;
    text-decoration: none !important;
    transition: border-color .25s, transform .25s;
}

.ss-utility-card:hover {
    border-color: var(--ss-red);
    transform: translateY(-3px);
}

.ss-utility-card .ss-card-no {
    display: block;
    margin-bottom: 20px;
    color: var(--ss-red);
    font-size: 11px;
    font-weight: 700;
}

.ss-utility-card h3 {
    margin: 0 0 7px;
    color: #222;
    font-size: 17px;
    font-weight: 500;
}

.ss-utility-card p {
    margin: 0;
    color: #888;
    font-size: 12px;
    line-height: 1.65;
}

.ss-process-grid {
    display: grid;
    grid-template-columns: repeat(6, minmax(0, 1fr));
    border-top: 1px solid #ddd;
}

.ss-process-item {
    position: relative;
    padding: 28px 18px 12px;
}

.ss-process-item:before {
    content: "";
    position: absolute;
    left: 18px;
    top: -5px;
    width: 9px;
    height: 9px;
    border-radius: 50%;
    background: var(--ss-red);
}

.ss-process-item strong {
    display: block;
    margin-bottom: 8px;
    color: #222;
    font-size: 15px;
}

.ss-process-item span {
    color: #888;
    font-size: 12px;
    line-height: 1.7;
}

.ss-faq-list {
    border-top: 1px solid #ddd;
}

.ss-faq-item {
    border-bottom: 1px solid #e6e6e6;
}

.ss-faq-question {
    position: relative;
    width: 100%;
    padding: 20px 54px 20px 0;
    border: 0;
    background: transparent;
    color: #222;
    text-align: left;
    font-size: 15px;
    cursor: pointer;
}

.ss-faq-question:after {
    content: "+";
    position: absolute;
    right: 12px;
    top: 50%;
    transform: translateY(-50%);
    color: #888;
    font-size: 24px;
}

.ss-faq-item.active .ss-faq-question:after {
    content: "−";
    color: var(--ss-red);
}

.ss-faq-answer {
    display: none;
    padding: 0 54px 24px 0;
    color: #666;
    font-size: 13px;
    line-height: 1.9;
}

.ss-faq-item.active .ss-faq-answer {
    display: block;
}

.ss-cta {
    padding: 54px 0;
    background: #1a1a1a;
    color: #fff;
}

.ss-cta-inner {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 32px;
}

.ss-cta h2 {
    margin: 0 0 8px;
    color: #fff;
    font-size: 26px;
    font-weight: 500;
}

.ss-cta p {
    margin: 0;
    color: rgba(255,255,255,.64);
    font-size: 13px;
}

.ss-page-head {
    padding: 54px 0 34px;
}

.ss-page-layout {
    display: grid;
    grid-template-columns: minmax(0, 1fr) 300px;
    align-items: start;
    gap: 26px;
    padding-bottom: 72px;
}

.ss-panel {
    padding: 36px;
    border: 1px solid #e9e9e9;
    background: #fff;
}

.ss-panel + .ss-panel {
    margin-top: 20px;
}

.ss-panel h2,
.ss-panel h3 {
    margin: 0 0 22px;
    color: #222;
    font-weight: 500;
}

.ss-panel h2 {
    font-size: 23px;
}

.ss-panel h3 {
    font-size: 18px;
}

.ss-form-grid {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 20px 22px;
}

.ss-form-field.is-full {
    grid-column: 1 / -1;
}

.ss-form-field label {
    display: block;
    margin-bottom: 8px;
    color: #444;
    font-size: 13px;
}

.ss-required {
    color: var(--ss-red);
}

.ss-form-field input,
.ss-form-field select,
.ss-form-field textarea {
    width: 100%;
    height: 44px;
    padding: 10px 12px;
    border: 1px solid #ddd;
    border-radius: 0;
    background: #fff;
    color: #333;
    outline: none;
    font-family: inherit;
    font-size: 14px;
    transition: border-color .2s;
}

.ss-form-field textarea {
    min-height: 112px;
    resize: vertical;
}

.ss-form-field input:focus,
.ss-form-field select:focus,
.ss-form-field textarea:focus {
    border-color: var(--ss-red);
}

.ss-form-hint {
    display: block;
    margin-top: 6px;
    color: #999;
    font-size: 11px;
    line-height: 1.6;
}

.ss-upload-box {
    padding: 18px;
    border: 1px dashed #d5d5d5;
    background: #fafafa;
}

.ss-upload-box input[type="file"] {
    padding: 9px;
    border-style: solid;
    background: #fff;
}

.ss-upload-preview {
    display: grid;
    grid-template-columns: repeat(6, minmax(0, 1fr));
    gap: 9px;
    margin-top: 12px;
}

.ss-upload-preview:empty {
    display: none;
}

.ss-upload-preview-item {
    min-width: 0;
}

.ss-upload-preview-item img {
    display: block;
    width: 100%;
    height: 74px;
    border: 1px solid #e2e2e2;
    background: #fff;
    object-fit: cover;
}

.ss-upload-preview-item span {
    display: block;
    margin-top: 5px;
    overflow: hidden;
    color: #777;
    text-overflow: ellipsis;
    white-space: nowrap;
    font-size: 11px;
}

.ss-checkbox {
    display: flex;
    align-items: flex-start;
    gap: 9px;
    margin: 22px 0;
    color: #666;
    font-size: 12px;
    line-height: 1.7;
}

.ss-checkbox input {
    flex: 0 0 auto;
    width: 16px;
    height: 16px;
    margin-top: 2px;
}

.ss-form-message {
    display: none;
    margin: 0 0 18px;
    padding: 12px 14px;
    border-left: 3px solid var(--ss-red);
    background: #fff1f2;
    color: #a40d17;
    font-size: 13px;
    line-height: 1.7;
}

.ss-form-message.show {
    display: block;
}

.ss-success {
    display: none;
    padding: 42px 28px;
    border: 1px solid #dce9df;
    background: #f6fbf7;
    text-align: center;
}

.ss-success.show {
    display: block;
}

.ss-success-mark {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 54px;
    height: 54px;
    margin-bottom: 18px;
    border-radius: 50%;
    background: #267c3d;
    color: #fff;
    font-size: 26px;
}

.ss-success h2 {
    margin-bottom: 10px;
}

.ss-order-no {
    display: inline-block;
    margin: 12px 0 20px;
    padding: 10px 18px;
    background: #fff;
    color: #222;
    font-family: Consolas, monospace;
    font-size: 18px;
    letter-spacing: 1px;
}

.ss-side-card {
    padding: 28px;
    border-top: 3px solid var(--ss-red);
    background: #222;
    color: #fff;
}

.ss-side-card + .ss-side-card {
    margin-top: 18px;
}

.ss-side-card h3 {
    margin: 0 0 12px;
    color: #fff;
    font-size: 18px;
}

.ss-side-card p,
.ss-side-card li {
    color: rgba(255,255,255,.68);
    font-size: 12px;
    line-height: 1.8;
}

.ss-side-card ul {
    margin: 0;
    padding-left: 18px;
}

.ss-hotline {
    display: block;
    margin: 12px 0;
    color: #fff !important;
    text-decoration: none !important;
    font-size: 24px;
    font-weight: 600;
}

.ss-progress-summary {
    display: none;
    margin-top: 24px;
}

.ss-progress-summary.show {
    display: block;
}

.ss-summary-grid {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 1px;
    margin-bottom: 26px;
    background: #eee;
    border: 1px solid #eee;
}

.ss-summary-item {
    padding: 14px 16px;
    background: #fff;
}

.ss-summary-item span {
    display: block;
    margin-bottom: 5px;
    color: #999;
    font-size: 11px;
}

.ss-summary-item strong {
    color: #222;
    font-size: 14px;
    font-weight: 500;
}

.ss-timeline {
    position: relative;
    margin: 0;
    padding: 0 0 0 26px;
    list-style: none;
}

.ss-timeline:before {
    content: "";
    position: absolute;
    left: 6px;
    top: 8px;
    bottom: 8px;
    width: 1px;
    background: #ddd;
}

.ss-timeline li {
    position: relative;
    padding: 0 0 24px;
}

.ss-timeline li:before {
    content: "";
    position: absolute;
    left: -24px;
    top: 5px;
    width: 9px;
    height: 9px;
    border: 2px solid #fff;
    border-radius: 50%;
    background: var(--ss-red);
    box-shadow: 0 0 0 1px var(--ss-red);
}

.ss-timeline strong,
.ss-timeline time,
.ss-timeline p {
    display: block;
}

.ss-timeline strong {
    margin-bottom: 5px;
    color: #222;
    font-size: 14px;
}

.ss-timeline time {
    margin-bottom: 7px;
    color: #999;
    font-size: 11px;
}

.ss-timeline p {
    margin: 0;
    color: #666;
    font-size: 12px;
    line-height: 1.7;
}

.ss-policy-list {
    display: grid;
    gap: 18px;
}

.ss-policy-item {
    padding: 28px;
    border: 1px solid #e8e8e8;
    background: #fff;
}

.ss-policy-item h2 {
    margin: 0 0 13px;
    color: #222;
    font-size: 20px;
    font-weight: 500;
}

.ss-policy-item p {
    margin: 0;
    color: #666;
    font-size: 13px;
    line-height: 2;
}

.ss-charge-table {
    width: 100%;
    border-collapse: collapse;
    background: #fff;
}

.ss-charge-table th,
.ss-charge-table td {
    padding: 16px 18px;
    border: 1px solid #e6e6e6;
    color: #555;
    text-align: left;
    font-size: 13px;
    line-height: 1.7;
}

.ss-charge-table th {
    background: #222;
    color: #fff;
    font-weight: 500;
}

.ss-charge-note {
    margin-top: 20px;
    padding: 18px 20px;
    border-left: 3px solid var(--ss-red);
    background: #fff;
    color: #666;
    font-size: 12px;
    line-height: 1.9;
}

.ss-placeholder {
    padding: 70px 24px;
    border: 1px solid #e7e7e7;
    background: #fff;
    text-align: center;
}

.ss-placeholder-no {
    display: block;
    margin-bottom: 15px;
    color: var(--ss-red);
    font-size: 12px;
    font-weight: 700;
    letter-spacing: 2px;
}

.ss-placeholder h2 {
    margin: 0 0 12px;
    color: #222;
    font-size: 24px;
    font-weight: 500;
}

.ss-placeholder p {
    max-width: 620px;
    margin: 0 auto 24px;
    color: #777;
    font-size: 13px;
    line-height: 1.9;
}

.ss-city-list {
    display: flex;
    justify-content: center;
    flex-wrap: wrap;
    gap: 10px;
    max-width: 640px;
    margin: 0 auto 26px;
}

.ss-city-list span {
    padding: 7px 14px;
    border: 1px solid #e1e1e1;
    color: #555;
    font-size: 12px;
}

.ss-mobile-bar {
    --ss-red: #e71422;
    display: none;
}

@media (max-width: 1280px) {
    .service-support.ss-layout-full {
        --ss-container-width: calc(100% - 56px);
    }
}

@media (max-width: 980px) {
    .ss-primary-grid {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }

    .ss-primary-grid .ss-service-card:last-child {
        grid-column: 1 / -1;
    }

    .ss-secondary-grid {
        grid-template-columns: repeat(3, minmax(0, 1fr));
    }

    .ss-process-grid {
        grid-template-columns: repeat(3, minmax(0, 1fr));
        row-gap: 20px;
    }

    .ss-page-layout {
        grid-template-columns: 1fr;
    }
}

@media (max-width: 767px) {
    .ss-container {
        width: calc(100% - 28px);
    }

    .ss-breadcrumb {
        height: 42px;
    }

    .ss-hero {
        height: 370px;
    }

    .ss-hero-content {
        width: calc(100% - 36px);
        transform: translate(-50%, -38%);
    }

    .ss-hero h1 {
        font-size: 32px;
    }

    .ss-hero p {
        font-size: 13px;
        line-height: 1.8;
    }

    .ss-actions {
        align-items: stretch;
    }

    .ss-button {
        flex: 1 1 135px;
        min-width: 0;
    }

    .ss-service-nav-list a {
        padding: 15px 16px 13px;
    }

    .ss-section {
        padding: 52px 0;
    }

    .ss-section-heading {
        display: block;
        margin-bottom: 26px;
    }

    .ss-section-heading h2,
    .ss-page-head h1 {
        font-size: 26px;
    }

    .ss-more-link {
        display: inline-block;
        margin-top: 16px;
    }

    .ss-primary-grid,
    .ss-secondary-grid {
        grid-template-columns: repeat(2, minmax(0, 1fr));
        gap: 12px;
    }

    .ss-primary-grid .ss-service-card:last-child {
        grid-column: 1 / -1;
    }

    .ss-service-card,
    .ss-service-card img {
        min-height: 205px;
    }

    .ss-service-card-content {
        padding: 20px;
    }

    .ss-service-card h3 {
        font-size: 20px;
    }

    .ss-utility-card {
        min-height: 138px;
        padding: 20px 16px;
    }

    .ss-utility-card .ss-card-no {
        margin-bottom: 16px;
    }

    .ss-process-grid {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }

    .ss-cta-inner {
        display: block;
    }

    .ss-cta .ss-actions {
        margin-top: 22px;
    }

    .ss-page-head {
        padding: 38px 0 25px;
    }

    .ss-page-layout {
        gap: 18px;
        padding-bottom: 86px;
    }

    .ss-panel {
        padding: 24px 18px;
    }

    .ss-form-grid,
    .ss-summary-grid {
        grid-template-columns: 1fr;
    }

    .ss-form-field.is-full {
        grid-column: auto;
    }

    .ss-upload-preview {
        grid-template-columns: repeat(3, minmax(0, 1fr));
    }

    .ss-charge-table,
    .ss-charge-table tbody,
    .ss-charge-table tr,
    .ss-charge-table td {
        display: block;
        width: 100%;
    }

    .ss-charge-table thead {
        display: none;
    }

    .ss-charge-table tr {
        margin-bottom: 14px;
        border: 1px solid #e6e6e6;
        background: #fff;
    }

    .ss-charge-table td {
        position: relative;
        padding: 12px 14px 12px 104px;
        border: 0;
        border-bottom: 1px solid #eee;
    }

    .ss-charge-table td:last-child {
        border-bottom: 0;
    }

    .ss-charge-table td:before {
        content: attr(data-label);
        position: absolute;
        left: 14px;
        top: 12px;
        width: 80px;
        color: #999;
        font-size: 11px;
    }

    .ss-mobile-bar {
        position: fixed;
        z-index: 90;
        left: 0;
        right: 0;
        bottom: 0;
        display: flex;
        height: 58px;
        border-top: 1px solid #ddd;
        background: #fff;
        box-shadow: 0 -4px 18px rgba(0,0,0,.08);
    }

    .ss-mobile-bar a {
        display: flex;
        flex: 1;
        align-items: center;
        justify-content: center;
        color: #333;
        text-decoration: none;
        font-size: 13px;
    }

    .ss-mobile-bar a:last-child {
        background: var(--ss-red);
        color: #fff;
    }
}